History
Equi-Trax Asset Solutions was founded by professionals with years of quality experience in the real estate, mortgage lending, and title insurance industries at leading companies, including NationsBank, Bank of America, Aurora Loan Services, a Lehman Brothers Company, UBS, Fidelity National Title, and First American Title Company. While we take great pride in how our technology has streamlined the process and our 400-point rules based Automated Quality Control review ensures the highest quality, we believe that this is a business built on relationships.
Service Level Commitment
Our lead staff is certified by the National Association of BPO Professionals (NABPOP) and our quality control team receives training from certified appraisal staff. We also have access to individual property and neighborhood reports to reinforce our product valuations. Your order always has a real person behind it who can handle any quality issues to ensure accuracy. Our world-class service means your orders are handled efficiently and professionally every step of the way with fast, consistent turnaround times.
We provide rush services in addition to our 3-5 day standard turnaround time through our technology platform that is available 24 hours a day, 7 days a week. Our team of experienced real estate professionals input the data that is then reviewed by our rules based system and then again by our appraiser trained quality control department to meet your unique requirements.
Quality Partnerships
Our real estate professionals are screened and scored across all aspects of their reports. Our database of brokers/agents with their performance ratings is available to all of our mortgage servicing and lending clients. We encourage our clients to take advantage of our broker/agent database to pair with our vendor partners in all areas of the country.