Confidentiality and Security
EQUI-TRAX compiles personal information about you when you register to use this site; when you use or purchase products and services through this site; when you make an inquiry to us; when you connect or transfer to or from affiliate sites; when you participate in promotions; and when you ask to be provided additional services. The documentation that we gather enables us to analyze a User’s interests and preferences, develop new services and enhance current services, improve your experience, and create meaningful affiliate relationships. The type of personal information that EQUI-TRAX may gather includes first name; last name; e-mail address; address; city, state and zip code; telephone number; facsimile number; credit card type; credit card number; expiration date of credit card; name on credit card; first name as it appears on check; last name as it appears on check; bank routing number as it appears on check; checking account number; company name; business telephone number; custom saved searches; customer communications, correspondence, e-mails, faxes and customer service/member service memos; customer responses to questionnaires and surveys; the Web address where members enter from and exit to; and which pages you visit during your use of this site.
We do not sell or rent your personal information to other companies, entities or individuals without your consent or approval. We do share your personal information in the following events:
- if we are provided your consent or approval;
- to process payment for goods, services provided to you;
- to assist you in obtaining the goods and services you request;
- to assist in making offers, promotions, goods and/or services from EQUI-TRAX and/or third party(ies) that we believe may be of interest to you;
- to update, improve, modify or enhance the operations of this website;
- in response to a subpoena, court order or other legal process;
- to assist law enforcement or other appropriate entities which we believe in good faith are conducting examinations or investigations of possible fraud or illegal activities;
- pursuant to a transfer of ownership of EQUI-TRAX, LLC.
Your personal information is encrypted and appropriate measures are taken to protect against unauthorized or inappropriate use of your personal information.
You may contact our customer service department to update or correct your personal information at anytime. If you wish to opt out of receiving further communication from us regarding future promotions or other goods and services, please contact our customer service department. Please know that depending on what opt-out choices you select, your ability to continue to obtain goods and services may be affected. Our customer service department can be reached at support@Equi-Trax.com; by telephone at (805) 683-4411 and by facsimile transmission at (866) 513-4253. The effective date of any opt-out action will be ten (10) business days following the date your opt-out request is received by EQUI-TRAX, after which your e-mail address will be added to the suppression files associated with this site.
If you want to request to be removed from further communication with this site, please notify us via the OPT OUT feature. We will place your e-mail address on a suppression file associated with this site. Persons whose names appear on our suppression file will have their e-mail addresses checked against all correspondence to be sent by us. Where there is a match, the planned e-mail correspondence will be withheld, and such persons will receive no further e-mail correspondence from us. Your e-mail address will be placed on the suppression list associated with this site following ten (10) business days of the day your opt-out request is received by EQUI-TRAX.
Special Notification for California Residents
Individual customers who reside in California and have provided their personal information may request information regarding disclosures of this information to third parties for direct marketing purposes. Such requests must be submitted to us at the following mailing address: CA Privacy Request, CDR Business Solutions LLC, 2321 East 4th Street, C410, Santa Ana, CA 92705. This request may be made no more than once per calendar year. We reserve our right not to respond to requests submitted other than to the address specified in this paragraph.